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● Facilities ● Access Information ○ Deaf & Hearing Impaired ○ Visually Impaired ● Booking Information ○ How to Book ○ Seating Plan ○ Gift Vouchers ○ Digital Brochure ● Getting Here ● Food & Drink ● FAQ

YOUR VISIT

We are constantly working to be as inclusive and accessible as possible, both on our building and in the work on stage. This page explains all of the facilities available at the Brookside Theatre and should help you plan your visit. We welcome any comments and suggestions about the accessibility of the Brookside Theatre and our programme. Please email. ARRIVING AT THE THEATRE The theatre is located a 4 minute walk from Romford station which is an accessible station. For more information on accessibility on the TFL network click here . Nearest parking is Slaney Road car park which is located next to the theatre with direct access to the theatre. Drop offs can be made on Eastern Road where there is level access to the entrance of the theatre. For all parking requirements, including blue badge spaces and coaches please click here . There is no on-site parking available. PHYSICAL ACCESSIBILITY / NO WHEELCHAIR ACCESS There is level access into the foyer but regrettably due to the age and layout of this historic building, there is no wheelchair access in to the auditorium. The staircase from the foyer to the auditorium has four steps with a handrail. The auditorium has raked seating with eight low steps (no handrail) which patrons walk down to get to the front of the auditorium via a central aisle. Aside from the foyer, all sections of the theatre must otherwise be reached by steps, as there is no customer lift. The Brookside Theatre is not accessible for those with mobility scooters. Wheelchairs from patrons who are transferring to seats will be stored safely in our foyer but due to space restrictions and in the interest of public safety, mobility scooters cannot be accomodated inside the building. There is no room to store mobility aids in the auditorium. Row M has extra leg room and is located nearest the entrance to the auditorium for patrons with accessibility needs. If you have specific accessibility needs, please email prior to attending the theatre and we will be only too pleased to assist. TOILETS The theatre has one set of male toilets and one set of female toilets located in the foyer on level access. We regret that the theatre does not currently provide accessible toilet facilities. We are actively fundraising to remedy this situation. EARLY ACCESS If you need some extra time to familiarise yourself or get settled in the auditorium, please do get in touch as we may be able to provide early access into the theatre for those who like to avoid a sometimes crowded and rushed entrance. This is dependent on the production and will need to be assessed on an individual basis, so please do get in touch via email or call us on 01708 755775 . RELAXED PERFORMANCES A relaxed theatre performance is a performance that has been adapted to create a more welcoming and accessible environment for people who might find a traditional theatre setting difficult. This often includes people with autism, sensory sensitivities, learning disabilities, anxiety, dementia, Tourette syndrome, or anyone who would benefit from a more flexible experience. Here's what typically makes a performance "relaxed": Freedom to move and make noise: Audience members can leave and re-enter the auditorium, move around, or make sounds without worrying about disturbing others. Adjusted lighting and sound: Sudden loud noises, strobe effects, or complete blackouts may be reduced or softened. A more relaxed atmosphere: Theatre staff are trained to be understanding, and there's less expectation to sit still or remain silent throughout. A relaxed performance is not a different production—it's the same play or musical, with small adjustments to make it more accessible and comfortable. Information about dates and times of Relaxed performances are listed on individual production pages on our website. DEMENTIA FRIENDLY The Brookside Theatre is proud to be a dementia friendly organisation. We aim to make your visit as wonderful as we possibly can to ensure everyone can enjoy live theatre. ANXIETY I f you have anxiety about attending the Brookside Theatre, please get in touch and we’ll let you have the contact details of the Front of House Duty Manager in case you need any special support when visiting us. WEBSITE ACCESSIBILITY FONT CONTROL Some users might find screen text easier to read by increasing the size at which text is displayed. Our font is scaleable, and its size is determined by the settings of your browser. Microsoft Internet Explorer : Find out how to use Access options in IE Firefox : Find out about the Accessibility options in Firefox Safari : go to the View menu, select Text Size and then either Increase (Ctrl + +), Decrease (Ctrl + -) or Normal (Ctrl + 0). Chrome : Find out about the Accessibility features for Chrome