IMPORTANT:Pleasenotethatentryintothetheatrewillnotbegrantedwithoutavalidticket;i.e.ticketsmustbe printedoutorpresentedonamobilephoneoftablet.Weareabletoprintticketstobepostedorcollectedfrom the box office for an admin fee (see below).The Brookside Theatre is unable to offer wheelchair spaces at the current time.Ticketscanbepurchasedviatheinternet,bytelephone,postandinperson.Weacceptcash,cheque,VisaCredit/Debit, MasterCardandMaestropayments.Wehaveareturnsandexchangepolicy.Seebelowforourconditionsofsale,our house rules, and data protection policy.Wedoourbesttoensurethatalltheinformationonthiswebsiteiscurrentandaccurate.However,mistakescanoccur,so wewouldencourageanyonewhomaybethinkingofmakingaspecialtripbasedoninformationdisplayedonthewebsite toconfirmthattheinformationiscorrect.Youcandothisbyemailinginfo@brooksidetheatre.comorbytelephone, 01708 755775.Booking OnlineClicktheWHAT’S ONlinktoviewtheshowsavailable,choosetheshowyouwouldliketosee,thenclick'BookOnline'.Our internetsalesserviceisavailable24hoursadayviaoursecuresite.Allinternetsalesareboundbythetermsand conditions of sale.If you have any difficulties, or would like assistance, with your online booking please contact us on 01708 755775.Visa Credit / Debit, MasterCard and Maestro are accepted for internet bookings.When booking online you have three delivery options available:> eTickets [FREE]> Standard post to your postal address [£2.00]> Collection from the box office at the event [£1.50]By telephoneThe box office telephone number is 01708 755775.Theboxofficeisopenfortelephonebookingsfrom2.00pm-6.00pm,MondaytoFridayanduptoperformancetimeson show days. A24-houranswerphoneisinoperationsoifcallingoutsideoftheaforementionedhours,pleaseleaveashortmessage, name and contact number and one of our representatives will contact you.We accept Visa Credit / Debit, MasterCard and Maestro for telephone bookings.When booking by telephone you have three delivery options available:> eTickets [FREE]> Standard post to your postal address [£2.00]> Collection from the box office at the event [£1.50]In personWhilewerecommendthatticketsarepurchasedeitheronlineorbytelephone,itmaybepossibletopurchaseticketsin person.PleasenotethattheboxofficeisONLYopenforbookinginperson1hourbeforeaperformance-pleasecheck our WHAT’S ON page for performance dates and times to check when this service is available.Onperformancedaystheboxofficewillbeopenandremainsountilthestatedstarttimeforpatronswishingtopurchase tickets on the door although we do recommend advanced booking where possible.When booking in person we accept Visa Credit / Debit, MasterCard and Maestro.When booking in person you have two delivery options available:> eTickets [FREE]> Collection from the box office at the event [£1.50]Conditions of SaleTickets booked for events at the Brookside Theatre are subject to the following conditions of sale:Tickets are not to be re-sold.The Management reserves the right to refuse admission.TheManagementreservestherighttoamendoraltertheprogrammeasnecessaryasaresultofunforeseen circumstances.Latecomersmayberefusedadmissionoraskedtowaituntilasuitablebreakintheperformancebeforebeingadmittedto the auditorium.Allattendeeswillbesubjectto,andshouldbemadebeawareof,ourHouseRules.Inrespecttogroupbookings,the personresponsibleforsaidbookingwillensurethattheHouseRulesareacknowledgedandadheredtobyallmembersof their party. Failure to do so may result in the entire group/party being refused entry or asked to leave without refund.Safety and enjoymentTheBrooksideTheatrereservestherighttorefuseadmissionandmayrequestanyticketholdertoleave(takinganysuch appropriateactionwhichmaybenecessarytoenforcethisright)before,duringorafteraperformanceifitconsidersitto benecessaryordesirabletodoso.Thetheatremayalso,oncertainoccasions,conductsecuritysearchestoensurethe safety of its patrons. Any person who declines to do so may be refused entry.Photography,filmandaudiorecordingofanykindisstrictlyprohibited,unlessotherwisenotified.Anydevicesusedfor such activity may be confiscated at the ticket holder’s own risk.Latecomersmayberefusedadmissionoraskedtowaituntilasuitablebreakintheperformancebeforebeingadmittedto the auditorium.The Brookside Theatre is a no smoking venue.Noalcoholmaybeconsumedorbroughtontothepremisesunderanycircumstances.Anyonefoundtobeconsuming alcohol will be asked to leave the building.Entry and re-entry are by ticket only.Food and drink from outside outlets may not be consumed in the venue.Verbal and/or physical aggression towards staff will result in refusal of entry or requirement to leave.Patronsareaskedtorefrainfromprohibitedbehaviourinthevenue.Thiscaninclude:shouting,swearing,talkingthrough theperformanceandanyotherbehaviourswhichcould,inthereasonableopinionoftheManagement,constitutea source of danger, nuisance or annoyance to other customers and/or staff.Mobile phones and other electronic equipment must be silenced before entering the auditorium.Childrenundertheageof6arenotpermittedintothetheatreunlessstatedontheeventlisting.Atnotimedoweallow children to be seated on an adult’s lap or babes in arms.Allpersonsagedunder16mustbeaccompaniedandsatnexttotheaccompanyingadult.Theymaynotsitontheirown within the auditorium and if found to have separate seats, entry may be refused.TheBrooksideTheatreandanythirdpartiesauthorisedbythetheatremaycarryoutgeneralfilmingandsoundrecording inoraboutthevenue.Bypurchasingtickets,youconsenttoyouandyourpartybeingincludedinandtothecommercial exploitation of such films and recordings without payment.Please note that strobe lighting, smoke effects and gunshots are sometimes used in productions.ShouldyouexperienceanyproblemwhilevisitingtheBrooksideTheatre,pleaseaskanymemberofstafftoalerttheDuty Managersothateveryeffortcanbemadetoresolvetheissueassoonaspossible.Shouldyouwishtomakeawritten complaint, please email info@brooksidetheatre.com.IfyouwouldliketoshareagreatBrooksideexperiencewithus,pleasefeelfreetojoinusonFacebook,Twitteroremail info@brooksidetheatre.com.Cancellation, returns and refundsTicketsarenon-refundableexceptasexpresslysetoutasbelow,i.e.onceticketshavebeenpurchasedmoneycannotbe refunded.Youmayexchangeticketswithintherunofaproduction(i.e.exchangeticketsfromonedate/timetoanother)upto48 hours prior a performance, subject to an administration fee of £3.00 and subject to availability.Itmaybepossibletoresellyourticket(s)upto48hourspriortoaperformancehoweverwewillonlyplacereturnsonsale afterallotherticketsfortheperformancehavebeensoldandcanoffernoguarantee.Intheeventthatweareableto resell the ticket(s) we will deduct 10% of the total amount taken and issue a cheque or cash for the remaining balance.Wereservetherighttomakealterationstotheadvertisedtime,date,programmeandcastasaresultofcircumstances beyondourcontrol.Ifthereisamaterialchangetothecontentoftheperformanceortheperformanceiscancelled,you mayexchangeyourticket(s)foranalternativeperformanceofthesameproductionuptothevalueofyourticket(s) (subjecttoavailability).Fortheavoidanceofdoubt,wewillnotrefundthecostofanyotherexpensesincurredbyyouin connectionwithyourtheatrevisitorthatwouldbedeemedasideeffectofthemainlossordamage,including,butnot limitedto,travelandaccommodationexpenses.AnymoniespaidtoBookingProtectforRefundProtectionisnot refundable through the theatre. Data ProtectionUndertheDataProtectionActandthePrivacyAct,wehavealegaldutytoprotectanyinformationwecollectfromyou. Personaldatayougivewillbeusedexclusivelyforprovidingyouwiththeinformationorservicethatyouhaverequested. OnceyouhavebookedticketswithBrooksideTheatreboxofficeyourdetailswillbeheldonourdatabase.Fromtimeto time we may send you information about Brookside Theatre and its programme of events. Ifyoudonotwishtoreceivethisinformation,pleasetellusbysendinganemail.Wedonotpassanyofyourpersonal data to outside organisations and / or individuals.Whilsteveryeffortismadetoprotectthesecurityofyourdataweacknowledgethatmistakesaresometimesmade.Ifyou would like to discuss our data protection policies further, please call 01708 755775.
IMPORTANT:Pleasenotethatentryintothetheatrewillnotbe grantedwithoutavalidticket;i.e.ticketsmustbeprintedoutor presentedonamobilephoneoftablet.Weareabletoprint ticketstobepostedorcollectedfromtheboxofficeforan admin fee (see below).TheBrooksideTheatreisunabletoofferwheelchairspacesat the current time.Ticketscanbepurchasedviatheinternet,bytelephone,postandin person.Weacceptcash,cheque,VisaCredit/Debit,MasterCardand Maestropayments.Wehaveareturnsandexchangepolicy.See belowforourconditionsofsale,ourhouserules,anddataprotection policy.Wedoourbesttoensurethatalltheinformationonthiswebsiteis currentandaccurate.However,mistakescanoccur,sowewould encourageanyonewhomaybethinkingofmakingaspecialtrip basedoninformationdisplayedonthewebsitetoconfirmthatthe informationiscorrect.Youcandothisbyemailing info@brooksidetheatre.comor by telephone, 01708 755775.Booking OnlineClicktheWHAT’S ONlinktoviewtheshowsavailable,choosethe showyouwouldliketosee,thenclick'BookOnline'.Ourinternet salesserviceisavailable24hoursadayviaoursecuresite.All internet sales are bound by the terms and conditions of sale.Ifyouhaveanydifficulties,orwouldlikeassistance,withyouronline booking please contact us on 01708 755775.VisaCredit/Debit,MasterCardandMaestroareacceptedforinternet bookings.When booking online you have three delivery options available:> eTickets [FREE]> Standard post to your postal address [£2.00]> Collection from the box office at the event [£1.50]By telephoneThe box office telephone number is 01708 755775.Theboxofficeisopenfortelephonebookingsfrom2.00pm-6.00pm, Monday to Friday and up to performance times on show days. A24-houranswerphoneisinoperationsoifcallingoutsideofthe aforementionedhours,pleaseleaveashortmessage,nameand contact number and one of our representatives will contact you.WeacceptVisaCredit/Debit,MasterCardandMaestrofortelephone bookings.Whenbookingbytelephoneyouhavethreedeliveryoptions available:> eTickets [FREE]> Standard post to your postal address [£2.00]> Collection from the box office at the event [£1.50]In personWhilewerecommendthatticketsarepurchasedeitheronlineorby telephone,itmaybepossibletopurchaseticketsinperson.Please notethattheboxofficeisONLYopenforbookinginperson1hour beforeaperformance-pleasecheckourWHAT’S ONpagefor performance dates and times to check when this service is available.Onperformancedaystheboxofficewillbeopenandremainsountil thestatedstarttimeforpatronswishingtopurchaseticketsonthe door although we do recommend advanced booking where possible.WhenbookinginpersonweacceptVisaCredit/Debit,MasterCard and Maestro.When booking in person you have two delivery options available:> eTickets [FREE]> Collection from the box office at the event [£1.50]Conditions of SaleTicketsbookedforeventsattheBrooksideTheatrearesubjecttothe following conditions of sale:Tickets are not to be re-sold.The Management reserves the right to refuse admission.TheManagementreservestherighttoamendoralterthe programme as necessary as a result of unforeseen circumstances.Latecomersmayberefusedadmissionoraskedtowaituntila suitablebreakintheperformancebeforebeingadmittedtothe auditorium.Allattendeeswillbesubjectto,andshouldbemadebeawareof,our HouseRules.Inrespecttogroupbookings,thepersonresponsible forsaidbookingwillensurethattheHouseRulesareacknowledged andadheredtobyallmembersoftheirparty.Failuretodosomay resultintheentiregroup/partybeingrefusedentryoraskedtoleave without refund.Safety and enjoymentTheBrooksideTheatrereservestherighttorefuseadmissionand mayrequestanyticketholdertoleave(takinganysuchappropriate actionwhichmaybenecessarytoenforcethisright)before,duringor afteraperformanceifitconsidersittobenecessaryordesirableto doso.Thetheatremayalso,oncertainoccasions,conductsecurity searchestoensurethesafetyofitspatrons.Anypersonwhodeclines to do so may be refused entry.Photography,filmandaudiorecordingofanykindisstrictly prohibited,unlessotherwisenotified.Anydevicesusedforsuch activity may be confiscated at the ticket holder’s own risk.Latecomersmayberefusedadmissionoraskedtowaituntila suitablebreakintheperformancebeforebeingadmittedtothe auditorium.The Brookside Theatre is a no smoking venue.Noalcoholmaybeconsumedorbroughtontothepremisesunder anycircumstances.Anyonefoundtobeconsumingalcoholwillbe asked to leave the building.Entry and re-entry are by ticket only.Foodanddrinkfromoutsideoutletsmaynotbeconsumedinthe venue.Verbaland/orphysicalaggressiontowardsstaffwillresultinrefusal of entry or requirement to leave.Patronsareaskedtorefrainfromprohibitedbehaviourinthevenue. Thiscaninclude:shouting,swearing,talkingthroughthe performanceandanyotherbehaviourswhichcould,inthe reasonableopinionoftheManagement,constituteasourceof danger, nuisance or annoyance to other customers and/or staff.Mobilephonesandotherelectronicequipmentmustbesilenced before entering the auditorium.Childrenundertheageof6arenotpermittedintothetheatreunless statedontheeventlisting.Atnotimedoweallowchildrentobe seated on an adult’s lap or babes in arms.Allpersonsagedunder16mustbeaccompaniedandsatnexttothe accompanyingadult.Theymaynotsitontheirownwithinthe auditoriumandiffoundtohaveseparateseats,entrymaybe refused.TheBrooksideTheatreandanythirdpartiesauthorisedbythe theatremaycarryoutgeneralfilmingandsoundrecordinginor aboutthevenue.Bypurchasingtickets,youconsenttoyouandyour partybeingincludedinandtothecommercialexploitationofsuch films and recordings without payment.Pleasenotethatstrobelighting,smokeeffectsandgunshotsare sometimes used in productions.ShouldyouexperienceanyproblemwhilevisitingtheBrookside Theatre,pleaseaskanymemberofstafftoalerttheDutyManagerso thateveryeffortcanbemadetoresolvetheissueassoonas possible.Shouldyouwishtomakeawrittencomplaint,pleaseemail info@brooksidetheatre.com.IfyouwouldliketoshareagreatBrooksideexperiencewithus, pleasefeelfreetojoinusonFacebook,Twitteroremail info@brooksidetheatre.com.Cancellation, returns and refundsTicketsarenon-refundableexceptasexpresslysetoutasbelow,i.e. once tickets have been purchased money cannot be refunded.Youmayexchangeticketswithintherunofaproduction(i.e. exchangeticketsfromonedate/timetoanother)upto48hours prioraperformance,subjecttoanadministrationfeeof£3.00and subject to availability.Itmaybepossibletoresellyourticket(s)upto48hourspriortoa performancehoweverwewillonlyplacereturnsonsaleafterall otherticketsfortheperformancehavebeensoldandcanofferno guarantee.Intheeventthatweareabletoreselltheticket(s)wewill deduct10%ofthetotalamounttakenandissueachequeorcashfor the remaining balance.Wereservetherighttomakealterationstotheadvertisedtime,date, programmeandcastasaresultofcircumstancesbeyondourcontrol. Ifthereisamaterialchangetothecontentoftheperformanceorthe performanceiscancelled,youmayexchangeyourticket(s)foran alternativeperformanceofthesameproductionuptothevalueof yourticket(s)(subjecttoavailability).Fortheavoidanceofdoubt,we willnotrefundthecostofanyotherexpensesincurredbyyouin connectionwithyourtheatrevisitorthatwouldbedeemedaside effectofthemainlossordamage,including,butnotlimitedto,travel andaccommodationexpenses.AnymoniespaidtoBookingProtect for Refund Protection is not refundable through the theatre. Data ProtectionUndertheDataProtectionActandthePrivacyAct,wehavealegal dutytoprotectanyinformationwecollectfromyou.Personaldata yougivewillbeusedexclusivelyforprovidingyouwiththe informationorservicethatyouhaverequested.Onceyouhave bookedticketswithBrooksideTheatreboxofficeyourdetailswillbe heldonourdatabase.Fromtimetotimewemaysendyou information about Brookside Theatre and its programme of events. Ifyoudonotwishtoreceivethisinformation,pleasetellusby sendinganemail.Wedonotpassanyofyourpersonaldatato outside organisations and / or individuals.Whilsteveryeffortismadetoprotectthesecurityofyourdatawe acknowledgethatmistakesaresometimesmade.Ifyouwouldliketo discussourdataprotectionpoliciesfurther,pleasecall01708 755775.